As Americans approach the first anniversary of COVID-19 shutdowns, it is important to remember that courtesy must not be hidden behind our masks. Stores and businesses must not just open doors, they must also reopen customer service. In the legal profession, a sharp tongue and quick wit are vital, useful and valued. That being said, lawyers should return to being word masters — not word muggers. Make your point with the skill of a surgeon, not a crashes of a bar bouncer. We all need to see professionalism return to all aspects of life, from the U.S. Congress to the corner supermarket. Let the courtrooms lead this charge.

Greg Smith

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